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What To Do If Your Solar Installer Went Out Of Business

It is stressful, and it is common enough to have a playbook.

Step 1: Gather Your Records

Contract, permit, equipment list, warranty papers, and any loan or lease documents.

Step 2: Contact The Manufacturers

EnergySage on installer bankruptcy says manufacturer equipment warranties remain valid regardless of installer status, and that the manufacturer can usually supply a list of installers certified to work on its equipment. Call the manufacturer with your serial numbers and ask what is still covered and how to claim it.

Step 3: Check Workmanship Coverage

Workmanship coverage often came from the installer, and a closed installer may leave a gap. EnergySage on solar panel warranties notes that some local installation companies cover maintenance and repair within their own warranty agreement. Check your paperwork, and ask your state contractor board whether anything backs it.

Step 4: Secure Monitoring

If your monitoring account was tied to the old company, ask the equipment maker how to move it to your own account.

Step 5: Find A New Service Company

If you own the system, you can choose any certified contractor to service it (EnergySage on installer bankruptcy). Look for a licensed company that services your equipment brand. Ask them to review the system before taking responsibility for it.

Who May Have Taken Over Your System

When a large solar company closes, another company sometimes takes over its customer records or its servicing. Here is what published reports say for some of the biggest closures.

• Titan Solar Power: the Solar Power World report of April 10, 2025 says service company EnergyAid acquired Titan's intellectual property after Titan's Chapter 7 filing and planned to offer a paid membership. See Help For Titan Solar Power Customers.
• Sunworks and Solcius: the Solar Power World report of March 31, 2025 says EnergyAid acquired Sunworks and Solcius intellectual property, including customer data and monitoring sites, so it could monitor and maintain existing systems. See Help For Sunworks And Solcius Customers.
• Sunnova: the Sunnova closure and support page (last updated November 2, 2025) says SunStrong Management has taken over servicing for most in-service customer systems. See Help For Sunnova Customers.
• PosiGen: the Solar Power World report of February 24, 2026 says Renewbrook Energy acquired most of PosiGen's residential projects, SunStrong Management acquired the rest, and Renewbrook is contracting Omnidian to maintain and monitor the former PosiGen projects. See Help For PosiGen Customers.

If your installer is not listed, ask your panel and inverter makers whether another company now holds your monitoring records. A company that took over records may offer paid service, so compare it with a local licensed company before you sign up.

If You Have A Loan Or Lease

EnergySage on installer bankruptcy says that if you took out a loan, in most cases you still owe the monthly payments. With a lease or power purchase agreement, the company that owns the system is contractually obligated to maintain it. Read your own contract and ask who now services it.

Also see Solar Warranty Help.