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Solar Owner Help In Nevada

Nevada owners have dealt with closed installers, including Titan Solar Power's Nevada operation (see Help For Titan Solar Power Customers). Here are the agencies and rules an orphaned owner should know.

Who Licenses Contractors

The Nevada State Contractors Board licenses contractors and investigates complaints. Its Nevada State Contractors Board site offers a License Search, a Public Disciplinary and Board Actions search, contractor complaint forms, and information on the Residential Recovery Fund. It lists licensing phone lines of (702) 486-1100 in Southern Nevada and (775) 688-1141 in Northern Nevada, and investigations lines of (702) 486-1160 and (775) 688-1150. The Contractors Board release of April 19, 2024 announced a specialized solar investigations unit.

How To Check A Contractor

In the KTNV Las Vegas report of June 19, 2024, a project manager at a local electrical company suggests checking the Contractors Board for an active C-2 or C2-G electrical license with no disciplinary action, checking that the license's bid limit covers your project, and looking at how long the license has been active. Those are one contractor's suggestions, but each can be checked with the board's search tools.

Where To File A Complaint

For poor workmanship or an unfinished job by a contractor, file with the Contractors Board. The Public Utilities Commission of Nevada net metering page also lists a section on consumer complaints with solar installation companies and a Renewable Energy Bill of Rights, so the utility commission is worth contacting about sales and disclosure problems.

Net Metering Status

The Public Utilities Commission page explains that net metering for systems up to 25 kilowatts follows Assembly Bill 405, effective June 15, 2017, with credit tiers that stepped down as capacity filled:

Tier	Credit Rate	Status Per The PUCN
Tier 1	95 percent of retail	Closed August 2018
Tier 2	88 percent of retail	Open August 2018 to June 2019
Tier 3	81 percent of retail	Open June 2019 to June 2020
Tier 4	75 percent of retail	Open, no capacity limit

The page says customers keep their tier for 20 years at the location where the system was first installed. That may matter if you sell, so find your tier on your interconnection paperwork and ask your utility how a repair or replacement would affect it.

Steps For Any Orphaned System

1. Gather your contract, permit, equipment list, warranty papers, and any loan or lease documents.
2. Call each equipment maker with your serial numbers. EnergySage guide to installer bankruptcy (updated January 7, 2026) says manufacturer warranties remain valid regardless of installer status, and that the manufacturer can often point you to installers certified on its equipment. It also quotes a service coordinator warning that if an installer is not certified on your equipment, those warranties could be determined to be void, so ask the manufacturer before you hire.
3. If you lease or have a power purchase agreement, contact the company that owns the system before hiring anyone. See Solar Lease Or PPA When The Company Is Gone.
4. Check any new company's license with the agency above before you sign, and get the scope and price in writing.

Agency rules, rates, and contact details change. Treat the dates on the sources here as a snapshot and confirm on the agency's own site.

If you want a local service company to look at your system, describe it in the system check form. We name the one company before anyone contacts you.

Related: Installer Went Out Of Business, Solar Warranty Help, Solar System Not Producing.